Actors: GHA & their Ramp handling team
Ecommerce, pharmaceutical industries ask for delivery with strict SLAs with penalties for specialized cargo (same day delivery, money back guarantee)
Ramp handling team are under pressure to cope with (re) planning when flight delays or unforeseen disruptions happen
They rely on messages for advance information & planning
Provide Data driven intelligent solution that can responds to business events to provide early signals to customers to optimize business recovery:
Dashboards (real-time)
APIs (inbound and outbound)
Rules Engine (for next best action)
Reduce business recovery costs
Better re-planning to help adhere to SLAs
Reduce penalty costs for Cargo stakeholders
Provide trends and insights across cargo ecosystem