CHURN ANALYTICS

Churn Analytics

Customer Churn Prediction provides the capability to the organization to identify the customers who are likely to churn. This enables the organization to take proactive steps to reduce the customer churn and retain customers.

Insights

Customer Churn Prediction Maestro Accelerator provides the capability to the organization to identify the customers who are likely to churn.

Identify the top reasons why customers leave the organization and switch to competition. This helps the organization to improve services, product offerings, customer interactions etc.

Identify the churn by Lines of Business. This helps the organization identify which Lines of Businesses have higher customer churn and can take proactive measures to stem the customer churn..

Identify customer churn by Customer Satisfaction Scores.

Retain customers and also reduce costs to acquire a new customer.